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Facts Answers & Questions

  • How do I give Digital Stylz access to my Facebook?
    Login to Facebook on your desktop Follow my personal page: After I accept your friend request. Navigate to your business profile. Make sure you "Switch into your business page to take more actions". Click "Settings" ​ Click "New Pages Experience" Click "Add New" for the People with Facebook Access field Enable "Full Access" and click the Give Access button
  • Are you ready to take your business to the next level?
    I would love to work with you! Purchase A service on the SHOP page or Book A Consultaion if you are unsure! Fill out our questionnaire form for the service you booked: Branding and Marketing form Website Questionnaire form Respond to our email if we request any additinal indormation Review and provide your 3 revisions
  • What will the turnaround time be on my project?
    Turnaround time depends on the project type. We will discuss estimated completion times and deadlines for deliverables before we begin.
  • What do you need from me?
    Content - If you're requesting a web design, you'll be preparing text and sending over professional photos that are both needed. Communication - We'll be in touch throughout the branding process.
  • What is the additional cost for rush orders?
    Digital Stylz provide rush orders for those who need their purchase in less than 7 days for website design and 48 hours for branding and marketing services. We understand that time is of the essence and that's why we go the extra mile to ensure you get the job done quickly and efficiently. Contact us today to get a quote for your rush order and let us help you bring your project to life!
  • How do I book a Consultation?
    If you are unsure with the services you need please book a Consultation.
  • What is the web design process?
    Phase 1- Website Design service is booked via shop page or invoice is paid. Send over requested content. All content is due 2 days before start date. Website Checklist Creative Phase- Digital Stylz will not start this process until all content is received and 100% of the design fee is received ​. Development Phase- During this phase we will be asking for your feedback. You will be able to sign into your account and view your unpublished website. Please send feedback to Launch Phase- During this phase we test your website and once we are done we will push your site live.
  • Will I be able to make updates to my site once completed?
    Once the design is complete, I transfer the web design over to you so you have full control. We will complete a one-hour "how-to" session. If you ever need updates or a website revamp in the future, and you feel that the revisions are a little too complex, I can give you a custom quote based on the changes that need to be made.
  • What is the branding & marketing design process?
    Phase 1- Purchase a branding & marketing service or book a consultation if you are unsure. Send over requested content. All content is due 2 days before start date. Branding & Marketing Checklist Creative Phase- Once the agreement is signed and your payment is received, we will begin the Creative phase. This is when we do our research. Development- This is where we development 2 drafts for you to evaluate. Once you select the design you like the most you will have 3 revisions. After the included revisions, additional revisions will be based on my hourly rate of $45/hr. Production & Completion- The final design we be sent to your email.
  • How will I receive branding and marketing designs once the project is completed?
    We will send files to the email you provided to Digital Stylz.
  • What type of packages do Digital Stylz offer?
    Digital Stylz offer packages for our most requested graphic and web design services. If you don't see a package for you just build your own package. Digital Galore Reset Rebrand Refresh Level Up Just Enough Social Media Galore
  • How do Digital Stylz calculate the deposit?
    Starting January 1, 2022 we no longer offer deposits. Service fee is collected at checkout or Digital Stylz will send you a invoice.
  • How do you accept payments?
    Shop Page You can purchase our services on the Shop page. Invoices Invoices will be sent via email. However, we do accept payments through Cashapp, PayPal and Zelle. Once your payment is received, invoice will be mark as paid. Please let me know if you would like to make your payments using the following: Paypal ( Cashapp (803-415-6989) Zelle (803-415-6989)
  • Do Digital Stylz offer Brand Now Pay Later options?
    Yes, we provide Brand Now Pay Later options through the following: PayPal Sezzle This option is available when purchasing services on "Shop" page or paying invoice.
  • Do you print?
    Yes we offer print in our Digital Stylz packages! We use a third party companies for print. If you would like your graphic printed for another service please let us know and we can send you a quote. We provide files which are print ready. This is beneficial because you can print as many quantities as you need, at your convenience. If you need help finding a printing company, Digital Stylz can assist. If your preferred printing company has special instructions for their prints, please let us know before we begin.
  • Can I receive a refund?
    Oh no! Service fees are non-refundable.
  • Can I cancel an appointment?
    At Digital Stylz, we understand that life can be unpredictable, which is why we offer our customers the ability to reschedule or cancel an appointment with at least 4 hours notice. To do this, simply log in to your dashboard and follow the instructions. Unfortunately, we are unable to offer refunds for cancelled appointments. However, you can use any credit you have towards another service or template. We appreciate your understanding and look forward to helping you with your digital styling needs!
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