Terms and Conditions

Effective Date: April 19, 2026

These Terms & Conditions (“Agreement”) govern your use of services, products, and digital platforms provided by Digital Stylz LLC (“Digital Stylz,” “we,” “our,” or “us”).

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By purchasing, ordering, accessing, or using our services or products, you (“Client,” “Customer,” or “User”) agree to be bound by these Terms.

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1. Scope of Services

Digital Stylz provides services and products including, but not limited to:

• Website design and development (Wix, Shopify, WordPress, etc.)

• Graphic design (logos, branding, marketing materials, digital assets)

• E-commerce setup and optimization

• Digital products and templates

• NFC-enabled products and digital profile solutions

• Physical merchandise (apparel, accessories, branded items)

• Automation systems, integrations, and digital tools

 

All services are customized and subject to the scope selected at purchase.

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2. Mandatory Consultation (New Clients)

All new clients are required to book a consultation prior to starting services.

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Consultation fees are credited toward the total project cost.

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3. Client Responsibilities

Clients agree to:

• Provide all required content, assets, and information in a timely manner

• Ensure all submitted materials are accurate and legally owned or properly licensed

• Respond to communications within required timeframes

• Follow project workflows and revision processes

• Review all information, designs, proofs, and deliverables for accuracy before approval

 

Failure to meet these responsibilities may result in delays, project holds, revised completion dates, additional fees, or termination of services.

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4. Project Requirements & Start Timeline

Project timelines begin only after all required materials are received, including:

• Platform login access (Wix, Shopify, etc.)

• Website content in typed format; screenshots are not accepted as a substitute for requested written content

• Images, branding assets, and design direction

• Product information, if applicable

• Policies, pricing, and business details

• Any other information or materials reasonably required to complete the project

 

Delays in submitting required materials will delay project timelines.

 

Previously estimated completion dates may be adjusted when required materials are not provided on time.

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5. Communication & Approval Policy

Clients are expected to respond to requests for feedback, approvals, content, or project information within 48 hours whenever reasonably possible.

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If no response is received within 14 business days, Digital Stylz may place the project on hold and remove it from the active production schedule.

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Projects placed on hold due to client inactivity will resume based on Digital Stylz’s current availability and may not immediately return to the original production schedule.

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Additional restart or reinstatement fees may apply when applicable.

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Lack of client communication does not qualify for a refund and does not extend previously established project deadlines.

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6. Revisions Policy

Unless otherwise stated in the applicable service agreement, services include three (3) revision rounds.

• Revisions must be submitted in writing by email, document, or another approved communication system.

• Clients should consolidate requested changes into a single submission whenever possible.

• One consolidated submission constitutes one revision round.

• Additional revisions beyond the included three (3) rounds will be billed at $45 per hour, unless a different rate is stated in the applicable proposal or service agreement.

• Changes requested after final approval may result in additional fees.

 

A revision is a modification to the approved design direction.

 

Revisions do not include:

• Complete redesigns

• New design concepts or creative directions

• New layouts

• Additional pages or deliverables

• New functionality

• Changes to previously approved work

• Requests that materially change the original project scope

 

Requests outside the original scope may require an additional invoice, change order, or separate service agreement before work begins.

 

7. Graphic Design Services

All graphic design services are custom and tailored to each client.

• All drafts and concepts remain the property of Digital Stylz until full payment is received.

• Final files are delivered after full payment.

• Clients are responsible for carefully reviewing all designs before approval.

• Approval indicates that the client has reviewed the applicable design, spelling, names, dates, contact information, photographs, layout, and other supplied information.

 

Digital Stylz is not responsible for:

• Spelling errors or incorrect information approved by the client

• Errors discovered after final approval

• Printing errors resulting from files modified after delivery

• Misuse or unauthorized modification of design files

 

8. Payments, Late Fees, Invoices & Subscriptions

All invoices and scheduled payments must be paid by the due date stated on the applicable invoice, proposal, contract, or payment schedule.

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Late Payments

Payments not received by the stated due date are considered past due.

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A $75 late fee may be assessed when a payment remains unpaid for 5 calendar days after its due date, to the extent permitted by applicable law.

If a payment remains unpaid for 10 calendar days, Digital Stylz reserves the right to suspend the project and/or all ongoing services until the account is brought current.

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While an account is suspended:

• No design, development, revisions, maintenance, updates, consultations, file delivery, website launches, transfers, or other work will be performed.

• Previously provided project completion dates are no longer guaranteed.

• The project may be removed from the active production schedule.

• Work will resume based on Digital Stylz’s current availability and not necessarily immediately upon payment.

 

Projects Suspended for 30 Days or More

If a project remains suspended because of nonpayment for 30 calendar days or longer, a $150 project restart/reinstatement fee may be required before work resumes.

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The restart/reinstatement fee is separate from and does not reduce the client’s outstanding project balance or applicable late fee.

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Projects that remain unpaid for an extended period may be terminated. The client remains responsible for amounts owed for work already performed, products ordered, approved expenses, and other charges incurred before termination.

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Digital Stylz reserves the right to pursue available remedies for unpaid balances in accordance with the applicable agreement and law.

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Subscriptions & Retainers

Subscription and retainer payments are due according to the client’s established billing schedule.

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Failed or past-due payments may result in suspension of services.

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Payments for a billing period that has already begun are non-refundable.

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Unused services, hours, or deliverables do not roll over unless specifically stated in the applicable service agreement.

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9. Refund & Cancellation Policy

Due to the customized, digital, creative, and service-based nature of Digital Stylz’s work, deposits, consultation fees, digital products, payments for completed work, and payments for work already in progress are non-refundable, except where otherwise required by applicable law.

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Once work has begun, refunds will not be issued for work already performed or resources already committed to the project.

Cancellation of a project does not eliminate amounts already owed.

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If a client cancels a project, the client remains responsible for:

• Work completed before cancellation

• Approved expenses

• Third-party costs incurred on the client’s behalf

• Products or materials already ordered

• Any other amounts due under the applicable invoice, proposal, contract, or service agreement

 

Any work completed before cancellation remains subject to Digital Stylz’s intellectual property and payment terms.

 

10. Digital Products & Templates

All digital products are:

• Non-refundable

• Licensed for individual business use only unless otherwise stated

 

Customers may not:

• Resell, share, distribute, or redistribute digital products

• Provide purchased products to third parties for unauthorized use

• Use products for multiple clients without permission

• Modify products for resale or redistribution

• Claim Digital Stylz-created templates or digital products as their own original products for resale

 

Purchase of a digital product does not transfer ownership of the underlying template, design system, intellectual property, or resale rights unless expressly stated in writing.

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11. NFC Products & Digital Profiles

Digital Stylz offers NFC-enabled products and digital profile services.

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By purchasing or using these products:

• Compatibility may vary by device and is not guaranteed across all smartphones.

• Customers are responsible for the content linked to their NFC products.

• Publicly shared information may be accessible by others.

• Certain functionality may depend on third-party devices, browsers, operating systems, networks, or services.

 

Digital Stylz is not liable for:

• Device incompatibility

• Third-party use of publicly shared information

• Misuse of NFC-enabled features

• Changes to third-party devices or technology that affect compatibility

 

Digital Stylz reserves the right to update, modify, replace, or discontinue digital profile services or features when reasonably necessary.

 

12. Physical Products & Merchandise

Digital Stylz offers physical products including apparel, accessories, NFC products, printed materials, promotional products, branded merchandise, and other physical goods.

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Due to the customized and/or made-to-order nature of many products, all sales are final unless otherwise stated in writing or required by applicable law.

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Replacements, reprints, or another appropriate resolution may be offered when:

• The customer receives the wrong item

• The item arrives damaged or defective

• Digital Stylz or its fulfillment provider made a verified production error

 

To report a damaged, defective, or incorrect product:

• Contact Digital Stylz within 3 business days of confirmed delivery

• Provide photographs or other requested documentation

• Keep the item unused and in its original condition while the claim is reviewed

 

Digital Stylz is not responsible for errors resulting from customer-approved designs, spelling, sizing, colors, quantities, addresses, or other information submitted or approved by the customer.

 

Shipping and delivery matters are governed by the Shipping, Processing & Delivery Policy below.

 

13. Intellectual Property

All drafts, concepts, working files, designs, and other creative work created by Digital Stylz remain the property of Digital Stylz until all amounts due for the applicable work have been paid in full.

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After full payment, clients receive the right or license specified for the applicable final deliverables.

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Unless expressly transferred in writing, ownership or usage rights do not include the right to:

• Resell or redistribute Digital Stylz templates or source materials

• Sell unused concepts or rejected drafts

• Claim preliminary concepts as independently created work

• Transfer Digital Stylz proprietary templates, systems, or reusable design assets to third parties for resale

 

Third-party fonts, stock images, software, plugins, templates, and other licensed materials remain subject to their respective licenses.

 

Digital Stylz reserves the right to display completed work for portfolio, website, social media, award submissions, advertising, and other marketing purposes unless otherwise agreed to in writing.

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14. Third-Party Platforms, Tools & Expenses

Digital Stylz may use, configure, integrate, or build services using third-party platforms, software, applications, vendors, or service providers, including platforms such as Wix, Shopify, WordPress, and Stripe.

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Digital Stylz is not responsible for:

• Third-party platform outages or downtime

• Changes to third-party features, pricing, policies, or functionality

• Discontinued third-party services

• Issues caused by third-party integrations

• Account restrictions or actions imposed by third-party providers

• Losses resulting from circumstances outside Digital Stylz’s reasonable control

 

Unless expressly included in the purchased service, clients are responsible for third-party costs including:

• Domain registration and renewal

• Website hosting

• Premium applications and plugins

• Software subscriptions

• Stock photography or video

• Premium fonts or licensed assets

• Email marketing services

• Payment processing fees

• Advertising expenses

• Shipping charges

• Other external products or services required for the project

 

Third-party pricing, policies, and services are controlled by the applicable provider and may change without notice.

 

15. Printing & Fulfillment

Digital Stylz may use third-party vendors for printing, manufacturing, production, and order fulfillment.

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Printed colors may vary from colors displayed on computer monitors, mobile devices, or digital proofs due to differences in screens, printers, materials, inks, finishes, and production processes.

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Reasonable variations in color, positioning, material, finish, or appearance resulting from normal production processes are not considered defects.

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Clients are responsible for carefully reviewing and approving all proofs, spelling, names, dates, photographs, quantities, sizes, and other information before an order is submitted for production.

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Digital Stylz is not responsible for customer-approved errors after an item has entered production.

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If an order arrives damaged, defective, incorrect, or materially different from the approved order because of a verified production error, Digital Stylz will work with the applicable vendor to seek an appropriate resolution.

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Reprints, replacements, credits, or refunds will be determined based on the circumstances of the claim and applicable vendor policies.

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16. Shipping, Processing & Delivery

 

Processing Times

In-stock orders are generally processed within 2 business days, unless otherwise stated.

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Custom, personalized, printed, made-to-order, or special-order products require production time before shipment.

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Production times vary depending on the product, quantity, customization, availability of materials, and fulfillment provider.

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Processing and production time are separate from shipping transit time.

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Shipping Times

Once an order has completed processing or production and has been transferred to the shipping carrier, standard shipping typically takes approximately 3–5 business days, unless otherwise stated at checkout.

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Shipping and delivery dates are estimates and are not guaranteed.

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Carrier Delays

Digital Stylz is not responsible for carrier delays resulting from circumstances outside our reasonable control, including:

• Weather

• Holidays

• Carrier service interruptions

• Natural disasters

• Labor disruptions

• Transportation delays

• Other unforeseen circumstances

 

Digital Stylz will provide available tracking information and reasonable assistance when possible.

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Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

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Digital Stylz is not responsible for packages delayed, returned, misdelivered, or lost because of an incorrect or incomplete address provided by the customer.

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If an order is returned because of an incorrect or incomplete address, the customer may be responsible for additional shipping and handling charges before the order is reshipped.

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Lost Packages

If tracking indicates that a package was lost while in transit, Digital Stylz will assist with available carrier claims and determine the appropriate resolution based on the circumstances and applicable carrier or shipping insurance coverage.

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Packages Marked Delivered

Digital Stylz is not responsible for packages confirmed by the shipping carrier as successfully delivered to the address provided by the customer.

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Customers should contact the carrier promptly regarding packages marked as delivered that cannot be located.

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Digital Stylz may provide available tracking information and reasonable assistance with the carrier when possible.

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Expedited Shipping & Rush Orders

Expedited shipping applies to carrier transit time only.

Purchasing expedited shipping does not automatically expedite design, customization, printing, production, or processing.

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Rush production or expedited project services must be approved by Digital Stylz in advance and may require an additional rush fee.

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17. Inactive & Abandoned Projects

Projects requiring client content, feedback, approval, payment, login credentials, documents, images, or other action may be placed on hold when the client fails to provide the requested information within the required timeframe.

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Projects inactive for 30 consecutive calendar days may be removed from Digital Stylz’s active production schedule.

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Projects inactive for 60 consecutive calendar days may be considered abandoned and closed.

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Restarting an inactive or abandoned project is subject to Digital Stylz’s current availability and may require:

• Payment of outstanding balances

• A restart or reinstatement fee

• Updated project pricing

• A revised project timeline

• A new proposal or service agreement

Previously established completion dates are no longer guaranteed once a project becomes inactive.

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Payments previously made are non-refundable for work already performed, services rendered, products ordered, or resources already committed, except where otherwise required by applicable law.

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18. Chargebacks & Payment Disputes

Clients agree to contact Digital Stylz directly regarding billing concerns or disputed charges before initiating a chargeback or payment dispute whenever reasonably possible.

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Filing a chargeback or payment dispute does not automatically cancel amounts legitimately owed under an applicable invoice, proposal, contract, or service agreement.

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Digital Stylz reserves the right to provide relevant documentation when responding to a payment dispute, including:

• Contracts and service agreements

• Proposals and invoices

• Payment records

• Client communications

• Written approvals

• Design proofs

• Project records

• Delivery or shipping confirmations

• Other documentation demonstrating that products or services were authorized, performed, or delivered

 

Digital Stylz reserves the right to suspend active projects, subscriptions, retainers, maintenance, or other services while a chargeback or payment dispute is pending.

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19. Client-Provided Content & Materials

Clients represent that they own or have obtained all necessary rights, licenses, permissions, and authorizations to use any materials provided to Digital Stylz.

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This includes, but is not limited to:

• Photographs and videos

• Logos and trademarks

• Written content

• Music and audio

• Graphics and illustrations

• Fonts

• Product images

• Documents

• Brand assets

• Other intellectual property

 

Digital Stylz is not responsible for copyright, trademark, privacy, licensing, publicity-rights, or other claims resulting from materials supplied or specifically requested by the client.

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Clients are responsible for reviewing and approving their content before publication, printing, production, or distribution.

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20. AI-Assisted & AI-Generated Content

Digital Stylz may use artificial intelligence tools as part of certain creative, design, image, video, copywriting, automation, or production services.

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AI-generated results may contain variations, imperfections, inaccuracies, or unexpected elements. Results may vary between generations, and Digital Stylz cannot guarantee that an AI-generated result can be reproduced identically.

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Clients are responsible for reviewing and approving AI-assisted or AI-generated content before final use, publication, printing, or distribution.

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Fees associated with completed AI generations, generation attempts, or AI credits are non-refundable once the applicable generation has been performed or credits have been consumed.

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Unless expressly included in the purchased service, additional AI generations or alternative concepts may require additional fees.

Digital Stylz does not guarantee exclusive ownership, copyright protection, trademark eligibility, or other intellectual property rights in AI-generated material.

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21. Limitation of Liability

To the extent permitted by applicable law, Digital Stylz is not liable for indirect, incidental, special, consequential, or similar damages resulting from the use of our products or services.

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This includes, but is not limited to:

• Loss of revenue or profits

• Loss of business opportunities

• Loss of data

• Website downtime

• Platform failures

• Third-party service failures

• Client misuse of designs, websites, products, systems, or digital tools

• Unauthorized changes made by the client or third parties after project delivery

 

Digital Stylz does not guarantee specific financial, marketing, sales, search-engine, social-media, website-traffic, or business results unless expressly guaranteed in a written agreement.

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Services are provided based on the scope and deliverables stated in the applicable agreement.

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22. Right to Refuse, Suspend or Terminate Service

Digital Stylz reserves the right to refuse, suspend, or terminate services when a client:

• Fails to make required payments

• Becomes repeatedly or substantially unresponsive

• Violates these Terms or an applicable service agreement

• Repeatedly requests work outside the agreed project scope without approving additional charges

• Engages in fraudulent activity

• Engages in threatening, abusive, harassing, discriminatory, or otherwise inappropriate behavior toward Digital Stylz or its representatives

• Requests services that Digital Stylz reasonably believes are unlawful or infringe the rights of another person or business

 

Termination does not eliminate amounts already owed.

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Clients remain responsible for work completed, services performed, products ordered, approved expenses, and other applicable charges incurred before termination.

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Payments for completed work are non-refundable except where otherwise required by applicable law.

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23. Updates to These Terms

Digital Stylz reserves the right to modify these Terms & Conditions from time to time.

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Updated Terms will be posted with a revised effective date.

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Unless otherwise required by law or agreed to in writing, material changes to these Terms will apply prospectively and will not alter material terms of an existing project agreement after the project has begun.

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Continued purchase or use of Digital Stylz products or services after updated Terms become effective constitutes acceptance of the Terms applicable to that subsequent purchase or service.

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24. Governing Law

These Terms & Conditions and any dispute arising from the products or services provided by Digital Stylz LLC will be governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

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25. Agreement

By purchasing, ordering, accessing, or using Digital Stylz services or products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and any applicable proposal, invoice, service agreement, or project-specific terms.

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If project-specific terms conflict with these general Terms & Conditions, the terms of the applicable written service agreement or proposal will control with respect to that project.

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26. Contact Information

Digital Stylz LLC

Website: www.digitalstylz.com
Email: kethompson@digitalstylz.com
Phone: 803-415-6989 or 943-231-4380
Address: 1700 Northside Drive NW Suite A7 PMB 1735, Atlanta, GA 30318